Our accessibility commitment
Personify Finance App is committed to providing a website that is accessible to the widest possible audience, regardless of ability or technology. We strive to meet or exceed the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards set by the World Wide Web Consortium (W3C).
Accessibility features of Personify Finance
Our website includes the following accessibility features:
- Semantic HTML structure to support assistive technologies
- Alternative text for meaningful images
- Sufficient color contrast between text and background
- Keyboard navigability — most functionality works without a mouse
- Clear, descriptive link text
- Responsive layout that works across desktop, tablet, and mobile devices
- Resizable text up to 200% without loss of content or functionality
- Form labels associated with their inputs for screen reader compatibility
Compatibility with assistive technologies
Personify Finance App is designed to work with recent versions of common assistive technologies including screen readers (JAWS, NVDA, VoiceOver, TalkBack) and browser-based accessibility tools.
Known accessibility limitations
We regularly audit Personify Finance App for accessibility and work to resolve any issues identified. If you discover an accessibility barrier that prevents you from completing a task — including the Personify Finance rate check or application process — please contact us so we can help and prioritize a fix.
Ongoing improvement
Accessibility is a continuous process. We review Personify Finance App for accessibility as we update the site, and we welcome feedback from borrowers who use assistive technologies.
Alternative formats
If you need Personify Finance loan documents or information in an alternative format (such as large print, Braille, or audio), please contact our team through the contact form. We will work with you to provide the information in a format that meets your needs at no additional cost.
Contact for accessibility
If you encounter any accessibility issues on Personify Finance App or need assistance accessing content, please contact us through our contact form and include "Accessibility" in the subject line. We aim to respond within 2 business days.
Third-party content
Some content on Personify Finance App — such as the lead-generation form — is provided by third-party services. We work with vendors who share our commitment to accessibility, but third-party content may occasionally fall short of our accessibility standards. If you encounter an issue with any third-party element, please let us know and we'll work with the vendor to address it.